Privacy Policy
Last updated on May 28, 2026
Welcome to Chill ("the App", "we", "us", or "our").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application and related services.
By using Chill, you agree to the practices described in this Privacy Policy.
1. Who We Are
Chill is operated by Duftee.
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:
Email: assistant@duftee.com
2. Information We Collect
We may collect the following categories of information depending on how you use the App:
A. Information You Provide Directly
You may provide information such as:
- Account information (such as email address, if account features are enabled)
- Profile information (such as nickname, preferences, or language settings)
- Feedback, support messages, or survey responses
- Information you choose to enter into the App, such as:
- training plans
- reminder settings
- training notes
- progress logs
B. Wellness and Training Data
Because Chill is a pelvic floor / Kegel training app, you may choose to record wellness-related and training-related information, such as:
- training frequency
- completed sessions
- reminder settings
- progress history
- habit streaks
- app usage related to your training routine
Important:
Chill is intended for general wellness, health management, and habit training purposes only. It is not a medical device, and the information or training guidance provided in the App is not intended for diagnosis, treatment, cure, prevention of disease, or professional medical advice.
Chill is designed for generally healthy individuals who want to build and maintain healthy training habits.
C. AI-Assisted Reminder and Coaching Features
Chill may use AI-assisted features to help you:
- receive personalized training reminders
- stay consistent with your routine
- adjust reminder timing or encouragement based on your usage patterns
- improve your habit-building experience
These AI-assisted features are intended to support motivation, consistency, and habit management only, and are not medical, clinical, or therapeutic services.
D. Automatically Collected Information
When you use the App, we may automatically collect certain technical and usage information, such as:
- device type and model
- operating system and app version
- language and region settings
- crash logs and performance diagnostics
- usage events (such as feature interactions, session duration, and screen views)
- approximate location inferred from IP address (if applicable)
E. Purchase and Subscription Information
If you purchase a subscription or premium feature, we may receive limited transaction-related information from app store providers or payment processors, such as:
- subscription status
- product type
- transaction identifiers
- purchase timestamps
We do not collect or store your full payment card details ourselves.
3. How We Use Your Information
We may use your information for the following purposes:
- to provide and operate the App
- to save your training progress and preferences
- to send reminders and notifications you choose to receive
- to power AI-assisted reminder and habit support features
- to personalize your experience
- to improve app performance, features, and user experience
- to troubleshoot bugs, crashes, and technical issues
- to process subscriptions and restore purchases
- to respond to your questions, support requests, or feedback
- to comply with legal obligations
- to protect the security, integrity, and proper functioning of the App
4. Legal Bases for Processing (if applicable)
If you are located in a jurisdiction such as the European Economic Area (EEA), the United Kingdom, or similar regions, we may process your information based on one or more of the following legal bases:
- your consent
- performance of a contract (providing the App and requested services)
- compliance with legal obligations
- our legitimate interests, such as improving and securing the App
Where required by law, we will ask for your consent before collecting or using certain types of information.
5. Health and Sensitive Information
We understand that some information used in a pelvic floor training app may be considered sensitive or private.
We aim to:
- collect only the information reasonably necessary to provide the App
- limit access to such information
- protect it using reasonable administrative, technical, and organizational safeguards
We do not sell your health-related, wellness-related, or training-related data.
6. Sharing of Information
We do not sell your personal information.
We may share information only in the following situations:
A. Service Providers
We may share information with trusted third-party service providers that help us operate the App, such as providers for:
- cloud storage
- analytics
- crash reporting
- customer support
- subscription management
- authentication and login services
- AI feature infrastructure
These providers are only permitted to process information on our behalf as needed to provide their services.
B. Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, or governmental request.
C. Protection of Rights and Safety
We may disclose information where necessary to:
- enforce our terms
- investigate fraud or abuse
- protect our users, our services, or the public
- maintain the safety and security of the App
D. Business Transfers
If we are involved in a merger, acquisition, financing, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable law.
7. Data Retention
We retain your information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide the App and your account features
- maintain your progress history and preferences
- comply with legal, tax, accounting, or regulatory obligations
- resolve disputes and enforce agreements
If you delete your account (where applicable), we will delete or anonymize your information within a reasonable period, unless we are required to retain certain data by law.
8. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on where you live, you may have certain privacy rights, including the right to:
- access the personal information we hold about you
- request correction of inaccurate information
- request deletion of your information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request a copy of your data, where applicable
You may also control certain data through the App settings, device settings, or by contacting us at:
Email: assistant@duftee.com
10. Notifications and Permissions
The App may request permissions on your device, such as:
- notifications (for training reminders)
- local storage access (to save your preferences or progress)
- optional access to features you explicitly enable
You can manage permissions at any time in your device settings.
11. International Data Transfers
If you use the App from outside the country where our servers or service providers are located, your information may be transferred to, stored in, or processed in other countries.
Where required by law, we will take appropriate steps to protect such transfers.
12. Children's Privacy
Chill is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without appropriate authorization, we will take steps to delete it.
13. Third-Party Services and Links
The App may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies before providing them with your information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will update the "Last Updated" date and may provide additional notice where required by law.
Your continued use of the App after changes become effective means you accept the updated Privacy Policy.
15. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:
Duftee
Email: assistant@duftee.com
16. App Store / Google Play Disclosure
Depending on the features you enable, Chill may collect and process the following categories of data:
- Contact Info (if account or support features are enabled)
- User Content / App Activity
- Diagnostics
- Purchase Information
- Identifiers (if analytics, subscriptions, or AI support systems are used)
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to Moma Money Tracker, the software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Duftee LLC, 506C YISHUN AVENUE 4, #08-130, ANGSANA BREEZE @ YISHUN, Singapore 763506.
- Country refers to: Singapore
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected - Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Usage Data
Types of Data Collected - Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data - Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure of Your Personal Data - Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Disclosure of Your Personal Data - Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact us
In order to resolve a complaint regarding this Privacy Policy or to receive further information regarding use of this Privacy Policy, please contact us at:
Duftee LLP
assistant@duftee.com